ISO 9001:2015 Quality Management System Internal Auditor
Become a certified ISO 9001:2015 Internal Auditor. Learn to assess, audit, and improve Quality Management Systems (QMS) in your organization. CPD-accredited course.
- Online – Microsoft Teams
- 26 – 27 April 2026
- 2 CPD Points
- Price : R 8 999.00
LEARNING OUTCOMES
After successfully completing this course, you will be able to:
Understand the requirements of ISO 9001:2015.
Plan and conduct internal audits effectively.
Identify non-conformities and areas for improvement.
Prepare audit reports in line with ISO standards.
Facilitate the continual improvement of the QMS.
Facilitate the continual improvement of the QMS.
PROCESS BASED QMS
- The need for and benefits of a QMS
- Structure of ISO 9001:2015
- Quality policy and objectives
- Documented information
- The process approach
- PDCA Cycle
AUDITING FOR CONTINUAL IMPROVEMENT
- Continual improvement
- Difficult issues
- Performance evaluation
- Implications for auditors
AUDIT: DEFINITION AND PRINCIPLES
- The definition of audit
- ISO 19011
- ISO 9001:2015: Clause 9.2
- Principles of auditing
- Role and responsibilities of auditors
PLANNING AND PREPARING FOR THE AUDIT
- The audit process
- Planning the audit
- Preparing for the on-site audit
- Pre-audit contact with the audit
- Document review
- Audit checklist
ON-SITE ACTIVITIES
- Gathering information
- Opening meeting
- Conducting the audit
- Questioning techniques
- Controlling the audit
AUDIT REPORTING AND FOLLOW-UP
- Audit review meeting
- Audit findings
- Corrective Actions Requests (CARs)
- Observations opportunity for improvement
- Presenting the findings
- Reporting on the audit
- Corrective action
- Follow-up and close out
AUDITOR COMPETENCE
- Personal characteristics of auditor
- Competence of auditors