ISO 9001:2015 Introduction – Quality Management Systems
Learn the fundamentals of ISO 9001:2015 Quality Management Systems. CPD-accredited training for engineering, construction & technical professionals. Improve quality, compliance and certification readiness.
- Online – Microsoft Teams
- 26 – 27 April 2026
- 2 CPD Points
- Price : R 8 999.00
LEARNING OUTCOMES
After successfully completing this course, you will be able to:
Understand the purpose and benefits of ISO 9001:2015
Explain the Quality Management Principles
Interpret the structure and clauses of the standard
Understand the Plan-Do-Check-Act (PDCA) cycle
Identify key roles, responsibilities, and documented information
Understand how ISO 9001 applies to their organization or project
introduction to ISO Standards
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What is ISO?
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Overview of ISO management system standards
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Why ISO 9001 is the most widely used QMS standard
ISO 9001:2015 Overview
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Purpose and scope of ISO 9001
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Key changes from previous versions
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Benefits of implementing a QMS
Quality Management Principles
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Customer focus
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Leadership
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Engagement of people
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Process approach
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Improvement
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Evidence-based decision making
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Relationship management
Structure of ISO 9001:2015
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Annex SL (High-Level Structure)
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Context of the organization
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Leadership and commitment
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Planning and risk-based thinking
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Support and resources
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Operation and process control
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Performance evaluation
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Improvement and corrective actions
Documentation & Roles
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Documented information requirements
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Quality policy and objectives
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Roles, responsibilities, and accountability
Implementation & Certification Overview
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Steps to implement ISO 9001
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Internal audits and management review
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Certification process explained
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Common challenges and best practices